Why it matters
One bad booking undoes a good year
Platform verification confirms who a guest is. Our screening looks at the bigger picture — helping ensure each booking is suited to your property, your neighbourhood and the type of stay you want to welcome.
Screening is the cheapest insurance in short-stay, and it is the part most managers quietly skip because it takes time.
- Every booking reviewed by a person, not a rule
- Local bookings and one-night stays given extra scrutiny
- House rules accepted in writing before check-in
- Guest count confirmed and enforced
- Declined bookings handled diplomatically to protect your rating
The process
What we check, every time
01
Identity
Government ID verified and matched to the booking account and payment method.
02
History
Full review history read, not just the star average. Patterns matter more than the score.
03
Booking pattern
Trip purpose, group size, lead time and proximity. Local one-nighters get a closer look.
04
Agreement
House rules, guest count and no-party terms accepted in writing before keys are released.
Questions
Guest screening
Does screening cost me bookings?
It costs you a small number of bookings you did not want. We decline a low single-digit percentage of requests, almost always local one-night party risks. Occupancy is not the metric that suffers; damage claims are.
Will declining guests hurt my Airbnb ranking?
Handled badly, yes. We manage declines within platform guidelines and keep response rates high, so your ranking is protected.
What about instant book?
We can run instant book with tightened requirements, or keep approval manual. We will recommend based on your property and street, then leave the call to you.
Do you take a security bond?
Where the channel supports it, yes. Combined with the property check that follows every stay, it gives a claim the support it needs.