Terms and Conditions

Effective date: 1 January 2026

Welcome to GuestGuardian.com.au, the official website of Guest Guardian (“we”, “us”, or “our”). By using or accessing this site, you acknowledge and accept these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website. These terms apply to your use of our site and any enquiries or services you engage with through it.

About Us

Guest Guardian specialises in comprehensive short-term rental property management, providing full-service hosting solutions across platforms such as Airbnb, Stayz, and Booking.com. We handle every aspect for property owners, including listing management, bookings, guest communications, cleaning, and much more.

Use of the Site

You may use this website for:

  • Discover detailed information about our services
  • Request a property appraisal or book a consultation
  • Submit an enquiry or apply for property management
  • Explore our resources and read our blog content

You must not use this site for any unlawful or unauthorised purpose, including but not limited to:

  • Providing information that is false or misleading
  • Trying to access restricted or secure areas without proper authorisation
  • Uploading viruses, malicious software, or sending spam
  • Copying, scraping, or reproducing site content without our written consent

Enquiries and Submissions

By submitting your contact details or property information through this site, you:

  • Confirm that all information provided is true and belongs to you
  • Agree to receive communications about our services via phone, SMS, or email
  • Acknowledge that submitting an enquiry does not ensure a management agreement will be made
  • We may retain and use your enquiry details to provide service proposals or communicate relevant offers, in line with our Privacy Policy.

Service Agreements

Any official arrangement between Guest Guardian and a property owner will be subject to a distinct Short Term Rental Management Agreement. This agreement will detail all terms of service, fees, duties, and conditions for ending the arrangement. Please note that using this website does not create a client relationship unless a formal agreement has been executed and signed.

Intellectual Property

All material displayed on this website—including text, logos, images, layouts, and downloadable resources—is either the property of Guest Guardian or used under licence. You are not permitted to copy, reproduce, distribute, or alter any content unless you have received our prior written consent, except as expressly permitted under Australian copyright legislation.

Third-Party Links

You may find links to third-party platforms on this website. These links are offered for bookings, screening, Insurance purposes and payment methods, and we do not accept responsibility for the content, accuracy, or policies of any external websites. When using third-party platforms, please be aware that their own terms and privacy policies will apply.

Disclaimer and Liability

While we strive to ensure this website remains current and accurate, we cannot guarantee that it will always be free from errors or meet the needs of every individual. To the fullest extent allowed by law, all warranties (whether express or implied) are disclaimed, and we accept no responsibility for any loss, damage, or disruption resulting from\

  • Mistakes or missing information within the website content
  • Periods when the website is unavailable or experiencing technical difficulties
  • Using any information from the site without first confirming it suits your individual needs

Privacy

We take your privacy seriously and are dedicated to safeguarding your personal information. The ways in which we collect, use, and store your data are outlined in our Privacy Policy. By accessing and using our Site, you consent to the practices described in that policy.

Updates to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will become effective once they are posted on this page. We recommend checking this page regularly to stay informed. Updates will be marked by a revised “Effective date” at the top of the page.

Jurisdiction

These Terms and Conditions are governed by the laws of South Australia. Any disputes arising in relation to these terms will be subject to the exclusive jurisdiction of the courts in South Australia.

Contact Information

If you have any queries about these terms or our services, please reach out to: 

Guest Guardian Management

Email: contact@GuestGuardian.com.au